FAQs – SSS

* HOW CAN I MAKE AN ORDER FROM VAVSKINS?

You can order online through our website. If you need any assistance while placing your order, you can talk to our customer service team 24/7 via chat or send an e-mail to ……………..com.

* CAN I CHANGE MY ORDER?

After the order has been placed, you can contact the Vavskins team to change your order.

* HOW CAN I BE SURE OF THAT VAVSKINS RECEIVED MY ORDER?

After receiving your order, we will send you an information email with the details of the purchase.

* IS IT SAFE TO SHOP ONLINE WITH VAVSKINS?

Absolutely yes. Our site has the latest technological security systems. Thus, your online payment is safe with us. Your payment details and information are never stored. See our Privacy Policy for more information.

* CAN MY ORDER BE IN A GIFT BOX/CAN I ADD A GIFTCARD WITH MY PERSONAL MESSAGE?

Of course, the Vavskins team can put your jacket in a gift box for you and add a giftcard with your personal message. Do not hesitate to contact us about this service.

* HOW CAN I PAY FOR MY ORDER?

You can pay with all major payment options including credit and debit cards.

* HOW LONG DOES A DELIVERY TAKE?

A delivery normally takes 5 workdays for EU countries and 5-7 workdays for non-EU countries.

* HOW CAN I TRACK MY ORDER?

* After your order has been delivered to the courier, you will receive an automated e-mail with the UPS tracking number. Thus, you can track your order on the UPS official website. If you are a registered customer, you will have the opportunity to track your order by signing up to your account and clicking on my orders section.

* DO I NEED TO PAY FOR CUSTOMS DUTY AND SHIPPING?

No. Customs duties and shipping fees in your country will be paid by Vavskins. After you purchased for your product, you do not need to make another payment.

* DO I NEED TO CREATE AN ACCOUNT TO PLACE AN ORDER?

You can complete your orders as a registered customer or without registering. We recommend you to register our website to know about innovations of Vavskins.